Terms & Conditions
Last updated: 7 May 2026. These terms explain how estimates, design visits, quotes and orders work.
Last updated: 7 May 2026. These terms explain how estimates, design visits, quotes and orders work.
Free estimates are ballpark indications based on the measurements, photos and details you provide. They are not final quotes and may change after an in-home design visit and full specification.
A design visit costs £150 and is used to secure time in the diary. During the visit we measure your kitchen, create the design with you and provide an itemised quote where possible.
The £150 design visit fee is deducted from your deposit if you proceed with a kitchen order through Millwood Kitchens.
If you need to move your appointment, contact us as early as possible at info@millwoodkitchens.uk. We will do our best to rearrange to a suitable time.
If you cancel at short notice or are not available when we arrive, the design visit fee may not be refundable because the diary slot and travel time have already been reserved.
Quotes are based on the agreed design, measurements, materials, appliances and installation requirements at the time they are issued. Any later changes may affect the final price.
An order is confirmed when the agreed deposit is paid. Lead times are normally 4-6 weeks from order confirmation, but can vary depending on specification, supplier availability and site readiness.
Installation dates are agreed in advance. The kitchen area should be accessible, clear and ready for work unless we have specifically agreed otherwise. Additional work discovered on site, such as hidden plumbing, electrical or structural issues, may require a separate quote.
Millwood Kitchens supplies kitchens through trusted manufacturing partners, including P&A Contracts in Northern Ireland. Product availability, finishes and specifications may change over time.
We aim to keep this website accurate and up to date. Images, examples and prices are for guidance unless expressly confirmed in writing as part of your quote.